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Rene sits with Matt Williams, Director/CEO of Professional Beauty Solutions, to talk business and the key to the success of Temple day spa
Beauty and skincare industry giant, PBS, recently conducted an interview with Rene Herald, Temple Skincare & Spa Owner/Managing Director, reflecting on the successes of Temple day spa, plus the company values and culture that ensures that their clients become part of the Temple Family.
With skincare salons or day spas (Sydney especially) a dime a dozen, there is a unique few where service to clients are impeccable and where the behind the scenes operations stand out. Rene’s more than 25 years experience in the industry and her 17 years of running the Temple day spa, she has managed to steer the company though many successes along the way. Her tireless passion as a therapist and in business is infectious. It is easy to see why many new salon owners and even peers see her as a mentor.
Now we’re here to talk about all things business, but I want to open by saying, one of the things I love getting together with you and talking about business, and you are one of our standout panel members, in our recent Skin Summit, you got so much praise for your, you know the word that kept coming up was? Authenticity. And for every idea that I can give you, I feel like you give me two back, which I love. So we were discussing where people should really start… And, one of the things that you mentioned, is that sometimes when you’re mentoring clients, you begin with the mission, the vision and the values of the business. So tell us why that’s important.
If you’re running your day spa business without a clear vision of where you want it to go or even what your core values are behind your business, you’re kind of running by default, and going round and round in circles. You don’t really have a clear picture in your mind what your brand needs to become, so how can you then instill to your staff members how you want them to behave, what your brand to reflect, and all the other behaviour that goes with that, to kind of stay true to who you are as a brand.
I would start by writing a vision first. And your vision could be from four years from now AND, and then you write the story of actually where you’re going to be. Because if you are writing as though it’s already happened, you’re feeling it, you’re living it, what does it look like, what does it smell like, you know… how does it feel to be successful where you want your day spa to be, then it is more likely to happen than if it was a fairy tale as such.
Think to yourself, what is your purpose? So why am I actually in business? My purpose is actually clear to me now. And it never was before, it never was before, it was just kind of, “oh I just feel like it…,” I didn’t quite see. My purpose is probably not as magical as other people’s but it’s real from my distance. So mine will be basically, the first reason why I’m in Temple day spa, why it’s important for me to hit targets and make money every day and every year is because I want to be able to have money to be able to give my children and my family experiences. So I want to now, be able to be on the holidays that we can afford to do. Like I’ve got an amazing family, and I’ve mentioned on the panel that this is my second marriage and you know, I love the husband that I’m with and I love my children and I want that unit to be able to enjoy experiences in life. So to do that, I have to make money.
The second thing, part of my purpose is I want to make money because I want to be able to provide for people that have less than me. So 10-20% of all my turnover in Temple day spa then goes towards charities, in supporting things like Hawkesbury’s Helping Hands, B1G1, Hands Across the Water, whatever it is that I choose to support. That’s kind of giving to people that are in less situation. And then the last part of my purpose why I get up and do what I do, and why it’s so important to me to make money is to empower my team. So I love to see everyone around me grow as much as I do. So that’s empowering them with education. It’s empowering them with rewards. And motivating them like they’re amazing and worthy therapists that they are. So that’s definitely three reasons why I have a purpose in doing it.
I like that. In fact if I think about the salon owners watching, to break that down — money, meaning and freedom as well. Because sometimes, people can get a little funny about, oh should money be the motivator. And it shouldn’t be, like money is important, but as long as you’re backing it up with meaning. I think that’s one of the really nice things about having money, is being able to give back and being able to change lives with what might seem a little bit to you, but can be life transforming for them which is also what a charity is for as well.
The thing is with your purpose is that it has to be bigger than just you. It can’t be just about money. ‘Cause when the money is gone, then your passion for your business is gone too.
It has to be a bigger driver. For me, it’s about helping others around me. So now, if I make money, then I can help people like my family. I can help my loved ones in my circle. I can help other people that may need a little bit of help. It’s not about me so I can sip pina coladas somewhere. It’s about giving me the tools that I can then spread to other people around me. And then also having the money to help charities and people in need.
And I think that’s where also your vision comes down to where you want to be. And then, how do I get there?
I like that you jump forward four years? Why four?
Jump forward four years. Because I feel like that’s not too long that it becomes like a fairy tale. And it’s not too close that I panic, holy cow, how do I do that in a year?!
It’s kind of like, between two and four. Sometimes when I write my vision I will change it to two. Because every now and then in Temple day spa, I’ll get a little bit…itchy feet, where “I think now, I should to do this idea, now I should do that idea…” And then, some of these things that come up are actually really great and viable income streams as well. So I’ll do it, which means that my vision will have to slightly change. But four years is a really good benchmark.
Now, that final point of this vision, mission is, the values. Tell us about your values at the Temple.
We write our values down obviously and it’s part of our induction period. It’s part of my hiring process even, and then the induction period, because I can train you to become excellent, skill-sets that you need to do a job. But I can’t train you to be kind, to be nurturing, you know, that sort of thing. So it’s really important that you do hire for values. But you can’t hire for values if you don’t know what they are.
I write my values down and with each value they become a behaviour as well because every value that you have you want then your staff to behave a certain way to reflect that. Does that make sense? So you can write it down as well. My values for my business is definitely Family is Everything. That’s our first one because everybody that knows me will understand that from the day I open my doors, I want my clients, I want my staff members, I want my family, I want my friendship circle… I like, I’m a very relationship person… I want people around me to feel like they’re family and make them feel worthy and loved and so Family is Everything is our first value.
Second thing is professionalism. Professionalism is very important at Temple day spa, obviously because that comes with the behaviour I want my team to treat their clients. Love and kindness, is another one. And again, anyone that knows me knows that I say this all the time especially to my kids, “Love and kindness! (laughs) so and so…”
Love and kindness is definitely one of my values and then, honesty and integrity. And they’re values that come from my personal values because you can’t pretend to be something that you’re not. Honesty and integrity is one of my values, but what does that mean for the business? It means that when my therapist is sitting with a client they’re prescribing skincare, they’re not selling them something that they don’t need.
They’re not telling the client, just sign up for a package that is not needed for their skin, they’re being honest, they’re acting professional and they’re doing everything with integrity.
I love what you said, how can [salon or day spa owners] get more information on that?
Business Beyond Beauty is a mentoring program that my husband, Justin Herald, and I do. He’s been in business for over 20 years, he’s done great work for Attitude. He’s a business owner with me as well and it’s for the hair and beauty industry. Having 26 years in the beauty industry and having had my business for 17 years now, I’ve attended loads and loads of, business courses as well as industry courses, made huge wins and huge losses in business and through that becomes growth. And in the business basically, we are mentoring clients in the hair and beauty industry to be the most successful and sustainable business that they can. A lot of the therapists will be amazing at their craft will start their own day spa business and unfortunately no one’s ever taught them the art of business and the skill set that it takes to actually have a long term, profitable business where they are not just churning the wheel all the time, you know?
Nobody teaches you that. And so Business Beyond Beauty just takes you to that next level. Maybe you’ve got a great business already and just don’t know quite how to get to that next level. It can be anything from pricing and profitability, to policy and procedures, manuals and assistance, systems, issues…Anything that they need so they’re living their purpose and they’re actually reaching their business goals.
And there’s one other thing, which I think is an absolute treat, but well, pardon the pun there but let’s talk about Temple Retreats.
Temple Retreats is for women in business, women who have professional roles in a business so CEOs, CFOs, managing Directors, that sort of thing. And it’s basically what we’re doing is five-star experiential retreats. The first one is in September in Spain and the next one will be next September in Spain because we have such a high demand of people wanting to enrol in that one. All the things that basically, you want to do on holidays that your husband winges about. [We’re] doing a personal stylist consultation with amazing day spas all through Spain, starting in Barcelona, then Valencia, and then Madrid. We’ve got an Arabian bathhouse, magnesium pools. We’ve got shopping. We have a chef that’s coming in to teach us how to cook Spanish paella and we have a catamaran that’s taking us on a half-day sail. Beautiful stuff. Day spas, massages everyday… it’s like, heaven!
We’ll only take a maximum of 12 people. We’ve got a few people who’ve already put their names down and first in, first served for next year.
Not just salon or day spa owners, female, business owners…
Yeah, female, business owners or you don’t even have to have your own business, but a professional working woman… Somebody basically who wants to enjoy luxury, and experiences, and travel, and downtime and self-development. We’ll talk about different self-development and mindset… We’ve got a lecture from an amazing specialist on gut health and mindfulness and all that sort of stuff.
I think it’s an inspiration that anyone, even if it is a small salon, they can scale their business up get it to a point where it’s operating really well, and it’s predictable, and it’s profitable, then they can start to say, well alright, how can I then apply some other dreams or heart goals that I have inside me as well. And I think it’s extraordinary what you’ve done.
Thank you.
Watch the full interview here: Rene’s Secret to Spa Success
Looking for the best facial in a day spa? Sydney offers lots of choices, but the treatment you select depends on your skin and your requirements. Find out what is recommended by experts at the Temple.
What’s the best facial treatment in a day spa: Sydney?
The answer depends on what you want as a result of your facial treatment. For example, you may be looking to hydrate and revitalise your skin. Alternatively, you could be seeking a way to beat acne and feel more confident.
Older skin needs a certain type of product to look its best, while younger skin can call on ‘pre-juvenation’ facials to hold its elasticity for longer.
If you’re a Sydney resident in the Hills District, take a look at some of the best day spa facial treatments on offer, depending on your skin type.
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Best acne facial
If you suffer from acne, your best approach is to speak first with a specialist who will examine your skin and identify the underlying cause.
For less serious acne, a 60-minute Clear Skin Treatment will give your skin a deep cleanse, emphasising extractions and anti-bacterial ingredients to target your skin congestion and breakouts. You can add to this treatment and request a peel-off purifying and calming masque.
If your skin is really troubling you, LED lights, medical massage, peels and oxygen facials can help bring your acne under control.
For more severe acne, Temple Therapists are also trained with post-graduate qualifications to treat various Acne Grades.
Best anti-wrinkle facial
At The Temple Skincare & Spa, our peptide ‘Better than Botox‘ facial corrects and fills in expression lines and relaxes facial tension.
This treatment diminishes the depth and length of wrinkles and improves the skin’s suppleness and firmness. The result is a smoother skin with a vibrant glow you will notice immediately.
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Best revitalising facial
An expert Vitamin C Brightening Facial will bring dull, aged skin back to life. This treatment gives immediate tone and radiance to the face, whilst bestowing a powerful anti-ageing action. It rebuilds the mesh that forms the network of the dermis to restore firmness from inside.
After your facial, you should notice that features are lifted, wrinkles are less visible and your face has more volume.
Best sensitive skin facial
Ideal for delicate, sensitive skin which can be irritated by emotional stress, the Skin Zen Rose Facial harnesses the calming essence of five different rose extracts for its healing properties. Tensions fade away while an active concentrate drip feeds the skin’s deeper layers. Skin becomes soothed and hydrated, soft and supple once again.
Best tween facial
Starting young is the key to life-long beauty. Spoil your tween with a relaxing facial ritual to introduce them to looking after their skin and experiencing a little pampering.
The Tween Facial treatment includes cleansing, gentle exfoliation, optional blackhead removal, pressure point face massage, hydrating mask and relaxing back, neck and shoulder massage.
Best deep cleaning facial
When your teeth need cleaning, you go to the dentist. When your carpets are dirty, you have them professionally cleaned and when your car is dirty, it gets a wash…
Our MicroHydraLift is is an advanced deep cleansing system to deeply, yet gently cleanse the pores and exfoliate the surface with a combination of oxygenated water, AHA Serums and BHA Serums. An added bonus is that includes ultrasonic cleansing, hydration infusion, radiofrequency to plump out the skin, and an oxygen boost to reveal healthy, glowing skin.
Best youth restoring facial
Turn back time and transform your skin with this advanced Fountain of Youth Facial treatment. It includes an invigorating facial massage and incredible pearly rubber-setting mask to create younger cells and reverse the ageing process.
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This facial is best for those who have been exposed to the damaging environmental factors including the sun and pollution. After a single treatment, skin will appear firmer, more hydrated and rejuvenated. Book one for six weeks’ time to really see the difference the right treatment will have on your skin.
If you have oily skin, regular breakouts, dry skin or ageing skin, the type of facial recommended for you should help resolve your issues and have you feeling confident.
To find out what kind of facial treatment in a day spa, Sydney, is the best one for you, book a consultation, or call us on 02 9634 2411.
Nowadays you don’t have to go under the knife to look younger. Here are three facelift alternatives at the Temple which will freshen your look.
Twenty years ago, a facelift was a drastic procedure undergone by the rich and famous. Fast-forward to 2019 and not only are these procedures more commonplace, there are a number of facelift alternatives, especially here at the Temple that your skin specialist can recommend to you.
Before you make the huge, not to mention expensive and painful decision to go under the knife, take a look at your options for looking younger without surgery.
HIFU Face Uplifting
It’s an unfortunate fact of life that the skin under your chin will head south with time. What’s more, fatty deposits have a tendency to take up residence in this area.
The sagging of skin can make you lose definition around your jawline and can impact your confidence. Tightening it can strip back the years but if you’re looking for an alternative to going under the knife, consider HIFU Face Uplifting.
HIFU stands for High-Intensity Focused Ultrasound and it works on several levels. Firstly, the treatment tightens muscles under your skin, giving a better shape. It also works to create new collagen supplies in the skin, restoring that firm, healthy look.
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HIFU can be an ideal facelift alternative as it is completely non-invasive. The procedure is safe and suitable for most people. There’s no cutting or needles involved and you won’t require any downtime.
Forget the $20,000 and 6 weeks downtime of skin tightening surgery. You can achieve similar results without the pain or the expense. The only thing to note about this treatment is that results are gradual. It usually takes between three and six months to see real effects but your patience will be rewarded when your friends start to question why you look so much younger.
Prices at The Temple Skincare & Spa start at $550 for a chin and jawline lift. Visit our medi-spa page to find out more.
RF Face Plumping
Is there anything more delightful than a beautiful pair of baby cheeks? The face of a toddler is packed with collagen and while it would be unusual to be as chubby-cheeked as a baby when you’re an adult, the loss of this collagen is a sure-fire sign of getting on in years.
A facelift alternative which gives a natural lift and plumper looking cheeks is known as RF Face Plumping, or CoaxMED. A natural alternative to anti-wrinkle injections and fillers, this uses radio frequency and cavitational waves technology. The process triggers the collagen in the deeper levels of your skin to contract, resulting in a lifting, firming and tightening.
You’ll find this procedure to be safe and painless, plus the added bonus is you won’t need any downtime. Over a course of usually 8 treatments, you’ll notice a real difference, however if you have a wedding or special occasion coming up, even one treatment will give you a more youthful visage.
This affordable treatment starts from as little as $250 per area. Visit our medi-spa page to find out more.
Divine Pro Rejuvenating Facial
The results will simply speak for itself and is a MUST TRY. This revolutionary technology combines there modalities into one platform. All treatments can be personalised to every skin type for effective facial rejuvenation, skin resurfacing, wrinkle reduction, facial contouring, pigmentation reduction and skin tightening, lifting & volumising – for a smoother, refreshed complexion.
Click here to read more about the Diving Pro.
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PRO TIP: LED Light Therapy
Surgical facelifts mean a general anaesthetic and a painful recovery period. If you want to look younger without undergoing a complex procedure, LED Light Therapy can rejuvenate mature skin, leaving you looking refreshed.
While it does not ‘lift’ your skin, strictly speaking, clinical studies have found LED Light Therapy to be helpful in reversing the signs of ageing. Using an LED red light, our experienced therapists can minimise visible fine lines and wrinkles. The treatment stimulates the natural plumping of your skin without causing cell damage.
LED is a completely painless, pure non-laser light source, that is not ultraviolet or infra-red light. While it is used as a facial rejuvenation treatment, this therapy can also be used to treat acne, congestion, eczema psoriasis and some other skin conditions.
Prices start from $85. Visit our medi-spa page to find out more.
@thetempleskincare ????Dermalux LED Therapy ???? Medi-spa technology that maintains the structural framework of our dermis to reveal optimum freshly hydrated skin. #glowup ♬ original sound – thetempleskincare
Which of our facelift alternatives is right for you?
With so many facelift alternatives on offer at the Temple, it can be difficult to know which one is right for you. Your best approach is to book in with one of our experienced consultants. We can discuss your desired outcome and make a recommendation based on your skin type and goals.
Facelift alternatives are affordable ways to look younger without surgery. As the saying goes, “People will notice, but nobody will know!”
Ready to look younger without surgery? Book your first consultation at The Temple Skincare & Spa in Castle Hill. Our Medi Spa is staffed by qualified therapists who will work with you to decide on the most suitable treatment.
Looking for hens day ideas in the Hills District? Take a look at some fun things to fill your day with your favourite bunch of gals
A hens day (or night… or entire weekend) is an event to look forward to before you or your loved one’s wedding. This right of passage doesn’t have to include wild shenanigans but can be a special opportunity to get together with the girls.
If you’re in Castle Hill, Baulkham Hills or anywhere else in the Hills District, here are some hens day ideas for inspiration which go beyond the traditional dinner and dancing. Some of these are more suitable for a younger group who want to party, while others acknowledge that it can be nice to take an elegant approach and include your mother and future female in-laws.
Glamorous Hens Day ideas: Book a spa day in Castle Hill
The Temple Skincare & Spa offers packages designed just for hens day outings. Gather your the girls and head to our day spa, where group bookings are available.
Choose two, three or four treatments from our pampering menu. Choose from 60min, 90min or 120mins for the ultimate relaxation, plan to stay for two hours.
You and your friends can select from the following:
- Refresher Facial
- Contouring Eye Treatment
- Eyes bright Waxing and Tinting
- Relaxation Massage
- Organic body buff
- Head, neck and scalp Massage
- Paradise Foot Restoration
- and many more!
Book ahead and let us know how many people are coming so we can be prepared to welcome you and your bridal party. Packages start from $195 per person and you can also talk to us about ordering lunch from our spa lunch menu. Most of our groups make the day of it and set up base camp by the beautiful pool if the weather permits, bring your hat and swimmers to enjoy a swim and perhaps a glass of bubbles or two.
If you’re organising a Hens Day, why not gift the bride with a voucher and surprise her?
Glamorous hens’ day ideas: High Tea with the ladies
An elegant hens day isn’t complete without a fabulous afternoon tea and there’s no better setting than the boutique charm of The Hills Lodge.
High Tea is available in Nobles Restaurant from 12 pm – 3 pm on Fridays and Saturdays throughout the year, and Saturdays in December. If you’re having your hens day during the winter months, you’ll feel cosy and warm by the venue’s open fire.
After your spa treatment, your High Tea offers a selection of miniature cakes and tarts, dark chocolate covered strawberries and Devonshire tea, plus ribbon sandwiches and savoury pastries. Be decadent and add a glass of Moet to your order.
Booking are essential so plan ahead to avoid disappointment.
Racy hens day ideas: Go Burlesque
Now you and your girlfriends have been pampered and well-fed, channel your inner performer and get in touch with your seductive side.
Based in Castle Hill, Miss Fit Dance Studio offers Burlesque parties, teaching your group the basic moves and poses before running you through an easy-to-learn routine (which the bride’s new hubby is sure to appreciate). Feather boas and gloves are provided!
You can also put forward the notion of a cheeky pole dancing session as a fun and let’s face it, hilarious hens day idea.
Racy hens day ideas: Naked waiter
A naked waiter is less confronting than a stripper but lots of fun. Wearing an apron and not much else, you can request your waiter to serve you and the girls drinks before you head out for the evening. He may even have a few ‘cheeky’ games to play with the bride.
Check out Butlers in the Buff for pricing and bookings.
Outside the box hens day ideas: Escape Room
If you’re looking for a fun activity to help your bridesmaids get to know each other, check out an Escape Room. This mind-bending activity gives you limited time to figure out the clues and break your way out of a locked room.
Some close-by Escape Rooms to the Hills District include the one at Strike Bowling in Castle Towers and Elude, in Galston Gorge.
Outside the box hens day ideas: Archery tag
Yep, you read that right. This activity could work well if you’re having your hens and bucks parties on the same day. Gather two teams and fight it out on the battlefield.
Archery Games in Glenwood promises a competition which will leave the bride with far fewer bruises than paintball. If she’s a fan of The Hunger Games, this unusual hens day idea could be a lot of fun.
If your day involves a lot of travelling, book a coach or limousine to ferry everyone around and save one of the guests from being designated driver. There are plenty of local companies offering everything from buses to electric vehicles like Teslas.
We hope you have a fabulous hens day! Don’t forget to reserve your place in advance to enjoy a spa day at The Temple Skincare & Spa or High Tea at The Hills Lodge. Book now.
If you’re passionate about helping teens and young adults treat their acne and improve their skin for the long haul, did you know that there’s a concept you could be implementing within your spa or clinic that can do just that? And on a much larger scale than just one appointment at a time?
Developed by Salon Marketing Coach, Skin School is a relatively new concept that facilitates in-clinic workshops, designed to improve problematic skin (and thereby, quality of life) for teens. Workshops are carried out in a group setting, teaching attendees all things skin – how it works, what is required to maintain healthy skin long term, products to use, the importance of sun protection and more.
Proud ambassador of the program is The Temple Skincare & Spa, located in Sydney’s hills region. The luxury day spa is an avid host of workshops and events and has been for the past 17 years, and according to Director Rene Herald (Thorpe), who is passionate about assisting teens with acne, their very first Skin School event last week was a complete success.
“It was such a success and spiked so much interest, that we will make this a re-occurring event every school holidays, and we already have a list for June bookings interest,” said Rene.
“We heard about the concept of Skin School originally about a year ago through a Facebook group I engage with called, ‘The Salon Marketing Show’ by Vanessa MacDonald. As I am a Mother of 5 daughters, immediately I recognised the strength of this idea. We have been in business for 17 years now, and we still love and care for our longest standing clients…. as well as their teenagers now too.”
“At The Temple Skincare & Spa, we recognise that about 80% of us experience acne in our teenage years. We get total joy in helping teenagers know how to best take care of their skin now, so they can enjoy the benefits of clear skin for life. Acne is a very emotional skin condition that can play havok on your confidence as you are going through your impressionable years and puberty. We love to help these teens in our community to guide them on their skin journey. I was an ugly duckling at school and I would have loved someone to teach me the in’s and out’s of how my skin works, ingredients and how to care for my skin.”
Rene tells us that currently, Temple treats a high volume of teens (and tweens!) with acne, and Skin School is just one step on their broad-spectrum journey towards acne-free teens.
“We always start with a computerised skin analysis to show them what is happening underneath their skin, so they can better understand the skin’s function and workings of an acne condition as well as a healthy functioning skin. We use this skin analysis time to also do a little detective work in finding out the major causes of each person’s skin condition. As I am sure you know, acne is not just a one fix wonder and is actually triggered by many different things and so we like to treat the person holistically to obtain the best results. We do this by using a combination of treatment modalities, ingredients and therapies, whilst taking into consideration personal health, wellbeing, hormones and lifestyle…. looking at each person inside and out.”
And when it comes to lifestyle changes? The one piece of advice Rene loves to offer to teens struggling with their skin is to combine professional care with a healthy diet – full of fruit and vegetables, no sugar, and plenty of water.
“Eat a balanced diet and make sure it’s full of colourful veggies. Avoid sugar at all costs as it effects the flora in the gut and exacerbates acne. Drink lots of water, take zinc and know you are not alone, you are beautiful and perfect. Seek professional help to care and advise what ingredients and treatments are best for you and your body. A professional can speed up your results, minimise wasted money and frustrations on gimmic fads, and YouTube tips that may not be right for you.”
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This article first appeared in Spa+Clinic and is published here with permission. Read the original article here. Author Mala McAlpin writes about the latest news, trends and tools shaping the cosmetics, aesthetics and wellness industry.
Mother’s Day is coming up. Why not treat mum to some indulgence? Take a look at your options for a Mother’s Day Spa Package in Castle Hill
Treat your mum this Mother’s Day! If you’re local to the Hills District, there are some divine Mother’s Day spa packages on offer to make her feel special.
The Temple Skincare & Spa in Castle Hill provides beautiful pampering experiences, with a range of options. Select a single treatment or book the Ultimate Indulgence Package to help Mum restore, replenish and revitalise her soul.
Mother’s Day is an important opportunity to recognise the selflessness and hard work mothers put in year-round. This includes the mental load of managing schedules, staying on top of housework and remembering where you had your favourite jumper last! By showing your mum your appreciation, you can help her relax and unwind so she continue being her amazing self.
The following are some of the treatments our day spa team recommend:
Mothers Day spa packages at Temple Skincare & Spa Castle Hill
Blissful Mum
This is our bestselling experience! Mum can luxuriate in a 90-minute Temple Signature Facial to heal and nurture tired skin and brighten the soul.
This special treat comes with a Collagen Eye Treatment to keep her looking fresh and rejuvenated. To take the indulgence a step further, a soothing 30-minute Relaxation Back Massage will top off the experience.
Zen Mum
For mums who are always in a rush, a 45-minute Refresher facial and a 15-minute massage will help clear her mind of worries and calm her soul to take on the next challenge.
Cherished Mum
Show mum how much she means to you with a Cherished Mum Mother’s Day Package. For two and a half hours, mum will be spoilt with an Organic Coconut and Jasmine Body Polish, leaving the skin moisturised and smooth.
Then, she’ll be treated with a Neroli and Rosehip Facial Massage while relaxing in a Wild Yam and White Flannel Flower Hydrating Cocoon.
She’ll get a Recovery Face Masque to clear out impurities and ensure that she’ll always have the glowing face you love.
Next, a very luxe Native Hibiscus, Jasmine and Silk Body Souffle will be applied, followed by a Vanilla Infused Oil Foot Restoration Massage. And then, a de-stressing Neck, Back and Shoulder Massage to make sure we banish all the tension away.
Ultimate Indulgence
This five-hour package will give Mum refuge from the stress of day to day life. She’ll be able to relax from top to toe with a full body polish, followed by a back, neck and shoulder massage, and a hydrating cocoon treatment.
For mum, the bliss will continue with a facial massage and refresher treatment, plus a decadent full body moisturising application.
Before the finishing touches of a manicure and pedicure, Mum can enjoy some relaxing time out with lunch either by the pool or in the restaurant.
You can guarantee mum will be walking on air after this sumptuous package, designed for the ultimate relaxation.
De-stress: Balance body and mind
Using soothing essential oils, this package includes an organic body scrub and relaxing aromatherapy back massage before finishing with an organic de-stress body souffle and a calming facial and scalp massage.
This two-hour treatment will take mum on a naturally mood-lifting journey of positivity and wellbeing.
Ecstasy Combo
One of The Temple Skincare & Spa’s most popular packages, this 2.5-hour treatment combines an organic body buff, signature facial and 1-hour relaxation massage to leave Mum feeling incredible.
Renewal – Body & Mind Balance
Mum can take a break from the everyday with this uplifting head to toe rejuvenating ritual. Lasting two hours, she’ll feel renewed in her body and soul thanks to mood-enhancing essential oils.
This package includes:
– iKOU foot Ritual
– Warm Bergamot Hair and Scalp Deep Conditioning Massage
– Organic Jojoba and Italian Orange Body Buff
– Organic Aromatherapy Full Body Massage
After this delectable treatment, mum will float home on cloud nine.
Add-ons available
Visit our day spa package menu to find more Mothers Day spa packages and don’t forget you can always request an add-on like an extra half-hour massage or express facial.
After her spa treatment, why not organise to meet Mum for High Tea? Plan a Saturday booking and join her for a delightful menu of treats and champagne.
If mum really needs to get away from it all, book her a night at The Hills Lodge Hotel. This boutique venue combines modern comfort with old-world charm. She can dine in the restaurant, sleep without interruptions and even enjoy a swim in the facility’s 20-metre heated pool.
Mother’s Day Spa Packages Castle Hill: Bookings Essential
While we are closed on Sundays, our day spa is filled with happy mums in the weeks after Mother’s Day. To make sure your mum isn’t left waiting, purchase a voucher and remind her to book her appointment as soon as possible, or make a booking ahead of time on her behalf.
Many acne sufferers try acne facials on their quest for a clear complexion. Here’s what you need to know about this approach to getting rid of acne.
If you suffer from acne, you’re not alone! While 80 per cent of Australians experience acne during their teenage years, more than 30 per cent of women and 50 per cent of men continue to struggle with the skin condition after reaching adulthood.
Acne can have a dramatic impact on your confidence and quality of life, which is why many people set out on a quest for the right treatment and the holy grail of clear skin. From supermarket cleansers to home remedies, this can include all manner of options and unfortunately a lot of wasted money.
Click here to learn more about the causes of acne and what you can do to prevent breakouts.
Part of your journey to clear skin may include acne facials. Here’s what you need to know about this form of treatment:
Not all facials are created equal
Every beauty salon or spa offers facials and these are an excellent way to hydrate your skin and restore its natural balance.
Your standard facial experience is relaxing, refreshing and luxurious but it may not be right if you are seeking to cure acne. In fact, some facials have the potential to make acne worse, particularly if they use products and ingredients which are not suited to your skin type.
Before you book an acne facial, it is so important to speak to your Beauty Salon, Day Spa or Medi Spa about your skin and the results you are looking for. Talk to them about the type of acne you have and its severity. Explain if you’re looking to get rid of a few blackheads or minimise a more widespread problem.
For the best outcome, look for a qualified Skin Aesthetician who specialises in acne. This professional is likely to recommend a particular type of deep cleansing or Oxygenating Facial. They may also suggest LED light treatments, medical massage and peels to provide you with clearer, fresher skin.
Hire the Dermalux Flex LED Light for 7 or 14 days here.
One acne facial is never enough
Once you have spoken with an acne skin specialist about your skin, they will put together a specific plan for you, starting with your first treatment.
After an acne facial treatment, you should notice your skin feels cleaner and less irritated, better hydrated and that it looks more even in tone. However, one treatment will not resolve your acne problems forever. In general, it takes at least six weeks for people to start commenting that your skin is looking better, this varies depending on the grade of acne you have.
Check out our Acne Intensive Programmes here.
Acne facial treatments: what’s involved
Wondering what to expect when you step through the doors at The Temple Skincare & Spa?
First, we’ll have a chat with you about your acne. We will sit down with you in a Zoom call or in our consultation room (when lockdown ends) and take a few photos with our computerised skin analysis machine. Then we will go through your lifestyle, your nutrition, genetics, hormones and any medications and treatments you are currently using.
Together, here we are being detectives to determine your cause of acne so we can best treat you, and help you achieve the real results you deserve. Unfortunately, acne is usually caused by a number of things, and it is certainly aggravated by many other things, so we spend our time to educate you and guide you towards clearer skin.
Next, we’ll recommend an acne facial package which is suitable for you. This is likely to include a combination of regular treatments plus skincare you can take home and add to your daily routine. For example, our Advanced Acne package includes cleaning facials, laser treatment, advanced peels and a skin needling sessions to reduce scarring, however we use smaller combination therapies for less severe cases. By approaching your acne from several different angles, we are able to deliver more noticeable results.
Your treatments will be a gentle approach, and is always appropriate to your age and the grade of acne you suffer.
Shop the Clear Skin Lockdown Kit as an At-Home facial alternative.
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Can acne facials provide a permanent cure?
With the right treatment and ongoing care of your skin, you will be able to reduce your acne so you feel more confident to step out without makeup. You’ll notice your skin stays clearer for longer and that you aren’t constantly feeling stressed about uncomfortable pimples and breakouts.
While there is no magic wand, the key to reducing acne is a combined approach and constant management. Invest in your skin and commit to a regular treatment plan and you’ll find acne slips lower down on your list of worries.
Ready for clearer, acne free skin? Book your Virtual Skin Consultation at The Temple Skincare & Spa in Castle Hill. Our Medi Spa is staffed by qualified therapists who will work with you to get your acne under control.
Unrealistic anti-ageing or body promise?
Case results for wrinkles and breakout skin treatment at Temple Skincare
Last Updated: 6/18/2026. What's in this blog? At Temple Skincare & Spa, anti-ageing is about achieving natural, realistic improvements rather than making unrealistic promises. This case study article showcases real client results using customised treatment plans designed to address concerns such as wrinkles, sagging skin, acne, breakouts, pigmentation, heavy eyelids and loss of facial definition. Treatments featured include HIFU non-surgical facelift technology, Plasma Lift and personalised skin correction programs tailored to each client's needs. Clients reported improvements in skin firmness, jawline definition, eyelid lift, clearer skin, reduced breakouts and increased confidence without the downtime, risks or scarring associated with surgery. Temple's approach combines advanced European Medi-Spa technology with expert skin assessment and long-term treatment planning to help clients achieve healthier, more youthful-looking skin while maintaining natural-looking results. Individual outcomes vary, and every treatment plan is customised following a professional consultation.
Anti-ageing solutions from say, anti wrinkle creams and skin care treatments out there are a dime a dozen. Choosing the best one for you can be confusing and frustrating. You want results and not long lists of ingredients or procedures that even the best of us have a hard time pronouncing. Plus, it can be hard to believe that one procedure can be a solution for all types of skin.
At Temple Skincare & Spa, what we do is create a custom skin care program using the latest technology and specialist knowledge from 25 years of experience.
Our goal is to allow you to transform into the best version of yourself. It is never about highlighting flaws or imperfections. It's about accessing high-quality proven technology and trusted expertise that will give you all the support you need to smash those skin and body goals out of the park!
If you're not a candidate for non-surgical options we'll tell you and refer you to our Temple surgeon if required. We would not waste your hard earned cash or time. It is equally important for us to preserve our hard earned reputation of trust.
We use only certified Medi-Spa technology from Europe, and no aftermarket copies. There is no substitute for clinical trials, independent studies and whitepapers, just clear evidence as documented by scientific researchers and as experienced by our clients at Temple Spa.
These amazing results and more are totally attainable without the cost, risk, downtime, scarring, and inconvenience of surgery.
Don't just take it from us, take it from our clients who have entrusted us with their hard-earned dollars and achieved the results they have wanted for so long.
Case 1. How we re-instilled confidence in her face and body
Jane is a busy woman caring for her parents and husband. She deserves to look in the mirror and feel good about what she sees. We have helped her with getting back her confidence with face and body sculpting at The Temple.
Excellent technology and great results!
“I recently made the decision to undergo a non-surgical facelift procedure with their well researched MediSpa technology called HIFU at Temple Skincare & Spa. These treatments provided the lifting results that I had in mind, without the risk, downtime and sometimes unnatural effects of surgery. The main objective was to contour my jawline and lower facial area without the discomfort associated with traditional medical procedures.
I always find the Temple Team to be very supportive, caring and knowledgeable. Their range of equipment and technology from Europe offers only the best in safety and results. I feel reassured by the fact that the therapists are highly experienced and undertake regularly updated training with their suppliers. I love the end results and highly recommend a consultation with any of the skin or body specialists at Temple Skincare to address your concerns and explore all the treatment options they have, there is something for everyone."
What was your main concern?
“I have always been troubled by breakouts and acne associated with oily skin throughout my teens. I noticed my skin becoming systematically worse over the years, with pore visibility increasing, pigmentation formation and breakouts adding to my distress. I tried so many products, therapists and even sought medical advice, but none of these offered me lasting results.”
How long did it take?
“Over a period of 18 months, Rene transformed my skin, addressing each concern with care and expertise, using a specialised series of treatments tailored for my skincare needs. I love my results and feel so confident in my skin. I have clear perfect skin for the first time in 20 years. I have been a client at Temple Skincare long enough to know that all the therapists offer the utmost care and professionalism, so I know my referrals will always be in good hands with Rene and her team. My advice to anyone battling with their skin is to book a consultation with Temple and they will provide you with the best care and an action plan to get you the results you need.”
Case 2. How we helped this mum get youthful skin
Doris is much like many women out there who are bothered by wrinkles and the effects of ageing skin. And like many, she has spent much money on many an anti wrinkle cream. Seeing little or poor results with one product, she just moved on to the next with yet again disappointing results. At Temple Skincare & Spa, we prioritise wrinkles, having also been recognised as GHP 2025's Leading Anti-Ageing Products Specialists - New South Wales and needless to say, Doris was thrilled with the transformation!
Turning back the hands of time
“I have always enjoyed my visits to Temple Skincare, which have mainly been for relaxation and a little maintenance, but I recently attended one of their MediSpa Cocktail Events where I was introduced to a whole new world of options from erasing wrinkles with the latest technology to smoothing the body and freezing fat cells. When I saw the demonstrations and results from photos of real people, and who I could meet in person at the event, I was so excited! It is difficult to trust all the adverts we see on online, but I trust the Temple Team and I am so glad I do. I decided to have the non-surgical facelift called HIFU and wow am I pleased with the results. My skin feels so toned and I am particularly impressed with the improvement in my jawline and neck. My therapist has developed a maintenance plan for me and I look forward to growing older, looking younger!”
Case 3. How we lifted a regular customer’s tired lids!
Lucy is one of our regulars and often comes for some well-deserved serenity, day spa treatments or massages. It is not uncommon for many of our clients to try out our other offerings like our medi-spa sessions. After a live demonstration, she was convinced!
I love my Eye Lift!
“I have been a client of Temple Skincare & Spa for some time and have come to trust them as my preferred personal care advisors, but I must admit that I did not expect to see the excellent results that were achieved with my recent upper lid Plasma Lift. I attended a MediSpa information evening at Temple Skincare, where I saw a live demonstration of the Plasma Lift procedure. After undergoing the procedure, I had about 5 days visible recovery and I am so impressed with how open my eyes look after the lift. My eyelids are firm and lifted, there is no trace of tiresome heavy skin on my eyelids and I recommend this service to anyone who wants a subtle procedure that offers a significant improvement.”
Hear What Our Clients Have to Say
Consultation with Rene
Rene is a qualified paramedical aesthetician, an accredited laser technician, a certified educator and a specialist in skin with over 30 years of experience and knowledge. She offers intensive consultations covering your genetics, lifestyle, and routines; and will personalise a programme to get you the skin that you desire. She specialises in ageing and acne skins as well as non-surgical body sculpting.
Rene has a keen eye for enhancing your natural beauty as well as in-depth knowledge on skin conditions. Rene will listen to you and your concerns as she takes a global approach to beauty. She specialises at being able to advise on the most effective treatment for your skin and body concerns.
If you are sick of wasting money on nothing but hope, and you can’t find someone to trust and advise... or you simply need help with being able to achieve your best skin or body yet... why not make a booking to have a diagnostic consultation with Rene?
The Temple Skincare and Spa is not your typical go-to for facials in Castle Hill. Yes, the goal is to make you look amazing — but, we go way beyond just being a skin treatment centre for dull, lifeless skin.
This is not just a place indulging the trappings of vanity. In many ways, it is a sanctuary or a family that one runs to, to rejuvenate not only the body, but the soul. The Temple, as many of our customers fondly call us, is a place where (mostly) women go to to feel like they belong. Here they can centre themselves, relax and entrust their bodies and their care to someone expertly skilled, respectful and openly nurturing. We are a community whose goal is not only to make you look the best version of yourself, but to make you feel and enjoy your confidence in your beauty.
At Temple Skincare, people care about making a positive difference in how you feel about yourself. It is this that we refer to as soul transforming. It is a kindness and gentleness that one gets after the loving attention from a simple facial or even just a hand massage.
The Temple Dream Team
At the heart of Temple Spa is our Managing Director, Rene Herald and her dream team of beauty specialists and experts. We make up a special tribe or family of women caring for women and our community. Rene, having built and sustained the business through the 2008 global recession, is a testament to the excellence and superior service that one gets for any spa packages or sessions. Lasting this long in such a competitive field is something that can only be achieved by treating each client with the utmost respect and professionalism.
In other words, our clientele keeps coming back because of the truly reliable results. It is a wonderful bonus to also experience the loving pampering and luscious treatments that can only come from people whose passion is the spa life! As best expressed by Rene,
“[W]e are blessed to offer our clients more than just steps in a facial or a little pampering. It’s that something special just for her and her alone. Our lives are hectic and sometimes the juggling of life can wear us down, so when she comes into The Temple Skincare to [redeem] that facial voucher that she received 6 months ago, [which] she has had to shuffle the routine & babysitters just to have one hour to herself, [that] she fl[ies] in the door 5 minutes late and adrenalin still racing just to get there on time… NOW what we as therapists can offer this lady is so much more than a facial on a voucher, it is a transformation of her soul.”
Family Matters
All clientele — no matter how “small” the treatments they may come in for — are considered family or a member of The Temple Tribe. Everyone is considered deserving of respect and mindful care. It is no wonder that locals and even ones who fly in to Castle Hill on holidays or special visits, still prefer The Temple for their wellness needs and relaxation.
Day Spa clientele comprise the majority of women patrons, seeking a luxurious way of spending some much needed time for oneself. Or maybe just a fun getaway with the girlfriends from time to time. On the other hand, the Medi-Spa patrons see this as a long-term investment in themselves. They are concerned about their health and well-being and at the same time, would still like to enjoy the same luxe feel and value for their investment.
Attending to them is our group of wonderful women of diverse interests and personalities, trained with expertise and with passion for what we do. Our shared goal is to bring women to a renewed appreciation of their beauty and back to their core selves. We always make sure that as one comes into the spa, each one comes out smiling, feeling rejuvenated and ready to take on the world anew.
Innovation & Expertise
The Temple has long-term partnerships with leading skincare and holistic therapies brands like Germaine De Capuccini, iKOU, Ginger&Me, Pure Fiji, Image Skincare, Youngblood Mineral Makeup, and Bestow Beauty. Temple Skincare takes great care too that only the best products, with the best skin-friendly ingredients, touch your skin.
These partnerships work on the same goals of caring for women’s skin of all ages and skin-types. And, while anyone can come away with their own treatment products available in the spa or the online shop, nothing beats the feeling of just relaxing and having someone else expertly apply the treatments to your skin.
The Temple Team is also driven to constantly excel and be innovative leaders in the beauty and wellness industry. Among the things topping our list of priorities is to advance our skills through regular training and education. It is with this that Temple can boast of numerous industry awards and commendations, including top prizes from the Australian Beauty Industry Awards for three years in a row!
The most compelling testament of our success though are the regular clientele who have been loyal and raving fans for as long as ten to sixteen years! Going over their reviews, one can see only heartfelt thanks that exude warmth and full appreciation.
A Brand That Nurtures & Cares
Many women will find that it is no cosmic accident that they keep coming back to Temple Skincare. The truth is, they come back because of the tangible positive results. Women are uplifted too, by knowing that the business is led by a strong woman and is run by women. We know first hand that things can get really rough from the toils of living and the daily grind. It shows in one’s body. There is a sense of kinship in knowing that the women of Temple Skincare grasp what it’s like for one’s health, skin, and core self to take a beating from the demands of motherhood, career and daily life — no matter how strong you are.
It is therefore not uncommon to seek refuge to re-energise and take much needed Me Time on a regular basis. One finds that after a session at the spa, a woman is equipped once again a be a better mom, a better employee, and a better human. Every woman needs tribes like this. Women need women who are supportive and healing (even if only for an hour or two at The Temple).
Beauty with a Purpose
Beauty is a fickle industry but it is the service industry that lingers. The Temple Skincare and Spa is certainly aligned with the importance of treating each client not just as an appointment, but an opportunity to heal and care for someone. Each colleague is not just a workmate but a sister. The brand is not just a business, but is a philosophy. These things are what really makes us shine above all other spas.
In the past 17 years, there have been many ups and downs, but it is easy to say that we at the Temple take it in stride. We remain focussed and passionate in our continuous pursuit of creating a community of women nurturing and healing each other, not only skin deep, but to the core.
To learn more about the Temple Skincare & Spa offerings, click here. To book a treatment, go here.
Part of this article was also featured in F Magazine Online, to read, please click here.